Anyone know how to report a bug in Vista?
So I’ve run into a few issues since installing Vista and I was hoping to file a bug. There’s a huge “Feedback” icon on my desktop, but that just takes me to a place where I can put in a support request. In the papers that they sent me the media kit with, it says to go to http://connect.microsoft.com, except all I can find is a place where I can read about other bugs. I can’t seem to find the “Report a new issue” button. It must be there somewhere, I’m probably just missing it?
If anyone knows where it is, please let me know :)
This entry was posted on Monday, June 26th, 2006 at 7:59 am and is filed under Microsoft, technology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
June 26th, 2006 at 10:42 am
Bugs in a Microsoft OS? Well that’s just unheard of!
June 26th, 2006 at 12:43 pm
Mark, there should be a link to download the bug reporting tool in the page that your desktop link brings up. It’s in a large block of text, so you may have missed it if skimming (or, if not, could you screenshot that page for me? :-).
Anyhow, you can download it directly here:
http://go.microsoft.com/fwlink/?LinkId=43655
I believe the bug reporting tool has some features that make it more useful than a simple web form, which is why we use it.
June 26th, 2006 at 7:47 pm
The trick with the connect.microsoft.com site is you have to search before it’ll let you add a bug ;)
I guess that’s their way of forcing you to check if the bug exists in the database, but it does seem a little nonsensical.
Ultimately though I think Adam’s suggestion is best – that tool lets you specify an insane amount of detail, such as recording the screen while reproducing the issue.
June 26th, 2006 at 10:11 pm
Hey Adam and Andrew, thanks for the tips. Unfortunately, my Vista machine died today :( (don’t worry, it was the hardware, not vista ;) )
Hopefully it’ll be up and running again soon and I can try out the bug reporting tools… Thanks!
June 28th, 2006 at 4:32 pm
David Overton's Blog says:Logging bugs in Vista and why we need them logged…
Tim, one of the community leads has a blog that I recommend people to subscribe too. He has……
July 20th, 2006 at 6:20 pm
you may report here http://support.microsoft.com/vistabeta
February 13th, 2008 at 6:39 pm
I just used the Bug Reporting Tool referenced and sent in a short description of a bug (maybe 40 words).
It took more than ten minutes to complete the process, and the report (and other stuff?) transferred to Microsoft was 16284 kb!!!